Privacy Policy

1. Introduction

RLineConnect (“we”, “us”, “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and safeguard personal data obtained through our website and while delivering website creation, AI chat integrations, and SEO services.

Please read this policy carefully to understand our practices regarding your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect the following types of information:

2.1 Information you provide

When you contact us, fill out forms, or request our services, we may collect:

• Full name
• Email address
• Phone number
• Company or organization name (if applicable)
• Details about your project or request

2.2 Information collected automatically

When you visit our site, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring sites or sources
• Date and time of visit
• Language preferences

This information is gathered via cookies and similar technologies. See the Cookies section below for details.

3. Purposes of Processing

We use collected information for the following purposes:

• To provide website creation, AI chat integration, and SEO services
• To respond to your requests and inquiries
• To personalize and improve user experience on our website
• To send relevant communications about our services (with your consent, where required)
• To analyze and improve site performance and functionality
• To detect and prevent fraudulent or abusive activity
• To comply with applicable legal obligations

4. Legal Bases

We process personal data under the following legal bases (as applicable):

• Consent: when you voluntarily provide data (e.g., to be contacted, newsletters).
• Contract performance: to fulfill a contract with you or take steps at your request.
• Legitimate interests: for our legitimate business interests, balanced against your rights.
• Legal obligation: where processing is necessary to comply with the law.

5. Cookies & Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content.

5.1 What are cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work or work more efficiently, and to provide information to site owners.

5.2 Cookie types we use

5.3 Cookie controls

Most web browsers allow you to manage cookie preferences. You can delete existing cookies, block future cookies, or allow some while blocking others. Disabling certain cookies may affect site functionality.

6. Sharing & Disclosure

We do not sell your personal data. We may share it in the following situations:

6.1 Service providers

We may share information with trusted third-party providers who help us operate the website, conduct our business, or deliver services to you—subject to confidentiality obligations.

6.2 Legal requirements

We may disclose personal data where required by law, or in good faith to:

• Comply with a legal obligation
• Protect and defend RLineConnect’s rights or property
• Prevent or investigate possible wrongdoing (e.g., fraud)
• Protect the personal safety of website users or the public

6.3 Business transfers

If RLineConnect is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different policy.

7. Data Security

We implement appropriate security measures, including:

• Encryption (e.g., TLS/SSL) during transmission of sensitive data
• Restricted access to personal data on a need-to-know basis
• Regular reviews of collection, storage, and processing practices
• Physical and technical safeguards against unauthorized access

However, no method of transmission or storage is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

8. Your Data Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data in certain circumstances
• Restrict processing in certain circumstances
• Data portability to another organization or to you
• Object to processing in certain circumstances
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us using the details in the “Contact” section below. We aim to respond within 30 days.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Retention periods vary depending on the nature of the data and the processing purpose. After the relevant period, we delete or anonymize personal data.

10. International Data Transfers

While we primarily operate within the European Union (EU) and the Republic of Moldova, we may use service providers located in other countries. Your personal data may therefore be transferred and processed outside your country, including outside the EU/EEA.

Where we transfer personal data outside the EU/EEA, we implement appropriate safeguards, such as:

• Transfers to countries recognized by the European Commission as providing an adequate level of protection
• European Commission–approved Standard Contractual Clauses (SCCs)
• Transfers to organizations certified under an approved data protection framework (where applicable)

11. Children’s Privacy

Our website and services are not intended for individuals under 18 (“Children”), and we do not knowingly collect personal data from Children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we learn we collected data from Children without parental consent verification, we will take steps to delete it.

12. Links to Other Websites

Our website may contain links to third-party sites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to this Privacy Policy

We may update this Policy from time to time. We will post the new Privacy Policy on this page and, if changes are material, we may notify you. Please review this Policy periodically to stay informed about how we protect your information.

14. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• WhatsApp: +44 7405 451697
• Address: London, Farringdon

We aim to respond to all requests within 30 days.